Trees
Financial Aid

Refunds

Your Student Refund Through BankMobile

When it comes to receiving financial aid refunds and other credit balances, you deserve choices! Northeastern has partnered with BankMobile Disbursements to deliver any refund money we may have for you. 

For more detailed information regarding BankMobile please visit the BankMobile website

Our institution's contract with BankMobile, a Division of Customers Bank.” 

Returns and Refunds Policy

A refund of 100% tuition and fees will be made if a student officially drops a class before the census date (the last day to drop a class for a term).  There will be no refund after that date.

When a student completely withdraws from Northeastern during a term a refund of room and board will be made as follows:

FINANCIAL DISCLAIMER FOR THE 2026-27 SCHOOL YEAR: During the 2026-27 academic year, some or all of the instructional formats may change due to an emergency situation affecting college operations, public safety, or public health, including any pandemic. Tuition and fees are charged at the beginning of the semester and will remain in place regardless of any changes in instructional format. Tuition and fees will not be refunded in the event the curriculum delivery format changes for any part of the 2026-27 academic year.

Room and Board will be refunded on a per week basis up to the 8th week of the term.

Room and Board Disclaimer for the 2026-27 School Year: Room, board, and meal plan charges will not be refunded in the event that a student elects to move off campus for reasons related to any pandemic, including but not limited to changes in instructional format.

If the student has Title 4 federal financial aid, a portion of these grants or loans must be returned to the programs based on the date the student withdrew from college. If the withdrawal occurs after 60% of the term is completed, no return of these federal funds will be required.

In order to calculate the amount to be returned the withdrawal date will need to be determined. This will be the date the student began the withdrawal process as prescribed by the college with official notification of intent to withdraw. If the student drops without any of the above notification, the midpoint of the term will be used as the withdrawal date. If the withdrawal process was not begun because of illness, accident, grievous personal loss, or similar circumstances beyond the student's control, Northeastern can determine the appropriate withdrawal date.

The amount of unearned institutional charges and unearned Title 4 funds based on the number of days in attendance to the withdrawal date will be calculated. Northeastern will then return to the Title 4 programs the lesser of the unearned institutional charges or the unearned Title 4 assistance. The student will return any remaining unearned Title 4 funds. (If the student needs to return funds to the Pell or SEOG programs based on the return priority, they need to return no more than 50% of the original award amount.) The loan amount the student needs to return will be repaid according to regular repayment schedule for the loan. The school refund to the loan will be credited to the original loan amount. The amount a student needs to return to grants will be collected from the student by the school and then repaid to the grant program.

The order of return of Title 4 funds will be as follows:

  1. Un-subsidized Stafford Loans
  2. Subsidized Stafford Loans
  3. Plus Loans
  4. Federal Pell Grants
  5. Federal SEOG
  6. CLEA
Photo of Helin Halden, from Turkey
Student Profile
Helin Halden, Turkey

The most important thing that I see at Northeastern is that everybody is helpful. Sometimes I don't understand or I can't talk perfectly but everybody is trying to listen and understand me. Also it's hard to stay far away from family, but here I can feel more comfortable because everyone says, "Hello, how are you?", "How's it going?", to each other. That is perfect!

Cooper Dewitt sitting on a bench at Northeastern Junior College
Student Profile
Cooper Dewitt

Why did you choose Northeastern?

I chose Northeastern because of its big college opportunities in a hometown atmosphere at a low cost. 

Photo of Jesse Welfing, from the Netherlands
Student Profile
Jesse Welfing, Netherlands

What I like best about Northeastern are the very friendly and supportive people that study and work there. As a soccer player, we also have a very bonded team and I really like the combination of competitiveness and help that we offer each other. For students that think about coming to Northeastern you can expect all of these things. Speaking as an international student, you will have an amazing experience here and one you won't regret!

Staff

Elizabeth Cho
Financial Aid Advisor
970-521-6741
Hays Student Center
Sterling
Elizabeth Cho
Kelly Hessler
Director - Financial Aid
970-521-6751
Hays Student Center
Sterling
Kelly Hessler
Lauren Montoya
Administrative Assistant II- Financial Aid & Records
970-521-6656
Hays Student Center
Sterling
Lauren Montoya

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