How do I opt-in to receive text messages from my institution?
As a student, you can opt-in by providing a text-enabled phone number via the Emergency Notification System Sign up Form.
What happens after I sign up (opt-in) for text message via the web portal?
After you sign up online, the Connect-ED service will automatically send a text message to your mobile phone to confirm your request. You should receive your message the following day between 10 am – 6 pm.
What will the confirmation message say?
The confirmation message will read the following:
NJC TEXT ALERT: You are now confirmed to receive alerts from us. More info text reply "HELP" or "STOP NJC" to opt-out.
From what number will these text messages display?
You will see 23177 as the text message number sending you the confirmation message and all subsequent messages. Please save this number and program it as NJC Emergency Alert so that you can quickly recognize this number as the official source of Northeastern Junior College messages.
If I sign up at night, when will I receive the confirmation request?
The confirmation requests are sent during business hours (10 am to 6 pm MST). Since we upload data into the Connect-ED service nightly, you should expect the confirmation request to arrive the following day.
I did not receive a confirmation message. What happened?
Please check with your mobile phone provider to find out if your device accepts text messages. You may also want to check with your provider to see if text message has been enabled. You may need to subscribe to a text message plan in order to receive or reply to text messages.
I did not receive a confirmation request because my phone wasn’t text enabled. I have since contacted my mobile phone provider to enable it. Do I need another confirmation message sent?
No. If your SMS phone was already submitted to our database, you should be confirmed to receive SMS alerts from us. However, you may also test to find out by sending the word “SUBSCRIBE” via text message to 23177 and you will receive a reply with the following:
NJC TEXT ALERT: This phone number has already been opted in. More info text reply "HELP" or "STOP NJC" to opt-out
How do I opt-out?
You can opt-out by completing the EMS Student Opt-Out form or may opt-out at any time by sending “STOP NJC" or “QUIT NJC" via text message to 23177.
What if I opted-out but later decide I would like to opt-in again?
As long as you're still an active NJC student, you can sign up again by completing the EMS Student Sign up form.
If I change mobile phone providers but keep the same number, do I need to opt-in again?
No. Once your phone number has been opted-in, it stays registered within the system.