Student wearing College T Shirt.

Be Informed

NJC utilizes the Connect-ED® service to allow administration and security professionals to reach all students and staff with time-sensitive information during unforeseen events or emergencies using voice, email and text message. During critical situations, NJC officials can use the system to broadcast pertinent information and provide details on appropriate response. 

This information will not be shared with other entities and it will be kept private and confidential.   This is used only for NJC communication purposes with you.

FAQ SMS/Text Sign-up/Opt-Out

How do I opt-in to receive text messages from my institution?
As a student, you can opt-in by providing a text-enabled phone number via the Emergency Notification System Sign up Form.

What happens after I sign up (opt-in) for text message via the web portal?
After you sign up online, the Connect-ED service will automatically send a text message to your mobile phone to confirm your request. You should receive your message the following day between 10 am – 6 pm.

What will the confirmation message say?
The confirmation message will read the following:

NJC TEXT ALERT: You are now confirmed to receive alerts from us. More info text reply "HELP" or "STOP NJC" to opt-out.

From what number will these text messages display?
You will see 23177 as the text message number sending you the confirmation message and all subsequent messages. Please save this number and program it as NJC Emergency Alert so that you can quickly recognize this number as the official source of Northeastern Junior College messages.

If I sign up at night, when will I receive the confirmation request?
The confirmation requests are sent during business hours (10 am to 6 pm MST). Since we upload data into the Connect-ED service nightly, you should expect the confirmation request to arrive the following day.  

I did not receive a confirmation message. What happened?
Please check with your mobile phone provider to find out if your device accepts text messages. You may also want to check with your provider to see if text message has been enabled. You may need to subscribe to a text message plan in order to receive or reply to text messages.

I did not receive a confirmation request because my phone wasn’t text enabled. I have since contacted my mobile phone provider to enable it. Do I need another confirmation message sent?
No. If your SMS phone was already submitted to our database, you should be confirmed to receive SMS alerts from us. However, you may also test to find out by sending the word “SUBSCRIBE” via text message to 23177 and you will receive a reply with the following:

NJC TEXT ALERT: This phone number has already been opted in. More info text reply "HELP" or "STOP NJC" to opt-out

How do I opt-out?
You can opt-out by completing the EMS Student Opt-Out form or may opt-out at any time by sending “STOP NJC" or “QUIT NJC" via text message to 23177.

What if I opted-out but later decide I would like to opt-in again?
As long as you're still an active NJC student, you can sign up again by completing the EMS Student Sign up form.

If I change mobile phone providers but keep the same number, do I need to opt-in again?
No. Once your phone number has been opted-in, it stays registered within the system.

FAQ for Parents

I am a parent. Why am I receiving notifications?
If receive a notification call from us (970-521-6600), you are listed as your student's emergency contact. All full time students automatically have their emergency contact number uploaded to the ENS system. If you do not want to continue receiving these notifications, please email the name of your student and the phone number you wish to have removed to: njcit@njc.edu

How do I change the number the call goes to?
Your student can update the emergency contact number on file with the college. Have your student:

  • Log on to the AccessNJC web portal
  • Click the Student Tab
  • Locate the Personal Information channel (right column, scroll down)
  • Click the "View/Change Emergency Contacts" link.

I am a parent and I don't want to be notified, How do I unsubscribe?
If you do not want to continue receiving these notifications, please email your student's S number and the phone number you wish to have removed to: njcit@njc.edu

I would like to receive notifications. How do I sign up?
Your student will have to add you as his or her emergency contact. Have your student:

  • Log on to the AccessNJC web portal
  • Click the Student Tab
  • Locate the Personal Information channel (right column, scroll down)
  • Click the "View/Change Emergency Contacts" link.

Faculty and Staff

How do I sign up?
Visit the NJC Sharepoint site and click the link on the right hand side of the page that says "NJC Emergency Notification System Employee Sign up Form." It is listed below the red 'Attention NJC Employees!' text.

How do I opt out?
Send an email with your name and the number you would like to have removed to: njcit@njc.edu

How do I remove an old number?
Send an email with your name and the number you would like to have removed to: njcit@njc.edu