Online Advising
Guidelins for Online Advisng
These days, more and more students choose the convenience of e-mail rather than a face to face meeting with a person. On-line advising is intended to serve as an added service for students. It is not the intent that on-line advising take the place of a meeting with an advisor, but rather that it serve as a supplement to these meetings.
On-line advising can:
On-line advising cannot:
The following tips are for students who utilize on-line advising services:
Note: The tips stated above were developed by Bunker Hill Community College in Boston, Massachusetts.
These days, more and more students choose the convenience of e-mail rather than a face to face meeting with a person. On-line advising is intended to serve as an added service for students. It is not the intent that on-line advising take the place of a meeting with an advisor, but rather that it serve as a supplement to these meetings.
On-line advising can:
- Provide you with program or degree requirements
- Answer general academic questions
- Provide information about registering for classes
- Give information about general policies and procedures at the college
- Tell a student how they can apply to NJC
- Tell students who they can contact on the campus about non-academic matters
On-line advising cannot:
- Send information about personal records via e-mail
- Provide personal counseling
- Send grades to a student via e-mail
- Serve as a center for students to leave messages, such as "I will be late for class today."
- Serve as the actual method by which students register for classes
- Replace actually meeting with an advisor
The following tips are for students who utilize on-line advising services:
- To protect your privacy, do not include your social security number with your e-mail.
- Plan wisely. Do not wait until deadlines are approaching before you seek help.
- Recognize when an on-campus meeting with an advisor is needed.
- Be as clear, specific, and direct as possible when asking your question.
- Allow a reasonable amount of time for a response; usually somewhere between 24 and 48 hours.
- If your question is complicated, allow more time for an answer and research.
- Keep a copy of all e-mail correspondence from the on-line advisor.
- Become familiar with NJC?s website and on-line resources.
- Realize that questions about your personal records and records of other students will not be answered because these records are protected under the Family Education Rights and Privacy Act (FERPA).
Note: The tips stated above were developed by Bunker Hill Community College in Boston, Massachusetts.